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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Becki Ogle

June 10, 2026

5  out of  5
rating by Becki Ogle
"They got me the lowest rate I’ve had! So grateful for them!"
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Christina Walter

May 31, 2026

5  out of  5
rating by Christina Walter
"If you need a good insurance agency, go to Austin Harrelson's office. Everyone there is friendly, helpful, and professional. I felt well taken care of throughout the entire process. Highly recommend!"
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Melanie Faulkner

April 28, 2026

5  out of  5
rating by Melanie Faulkner
"If you are shopping around for insurance, please contact the Austin Harrelson State Farm Agency in Tupelo, Ms. He & the staff are so kind and friendly. They take the time to help you make the best decision for your all insurance needs. They can also write policies in Tennessee too!! I appreciate the help I have gotten from them & you will too :)"
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Terry Henry

March 19, 2026

5  out of  5
rating by Terry Henry
"I was paying way too much with another provider and Austin and his team remedied the situation by cutting my rate by almost 75% and with better coverage. Very professional with a personal touch…made the process very easy. I highly recommend Austin and his State Farm team !!"
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Eric Hampton

March 8, 2026

5  out of  5
rating by Eric Hampton
"Love Jennifer & crew."
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Mike Garmon

March 1, 2026

5  out of  5
rating by Mike Garmon
"My experiences with State Farm has been spectacular. Sharon Gillen is the best receptionist/insurance lady in all of North Mississippi."
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Mike Garmon

March 1, 2026

5  out of  5
rating by Mike Garmon
"Sharon Gillen @ State Farm on Cliff Gookin in Tupelo is the best. Every year since joining she has met my every need and those I have sent to her needs.
Thank you Sharon for your impeccable service to All."
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Taylor Locke

February 25, 2026

5  out of  5
rating by Taylor Locke
"I am grateful for State Farm at Austin‘s branch. They have been very kind to me and have provided great customer service! They have truly always been there when I have needed them. Thankful for them!"
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Brittney Calvert

February 19, 2026

4  out of  5
rating by Brittney Calvert
"Austin was so patient and saved us a significant amount when switching our auto and home insurance. He took time to answer all my questions when deciding the best option to switching my 401k to IRA account. He took the time to fully and clearly explain all of my options and help me make the best decision for our family's needs. His staff is always helpful and friendly."
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Lydia Garmon

February 16, 2026

5  out of  5
rating by Lydia Garmon
"Def. the place you want to go to get any type of insurance! Extremely helpful and friendly staff as well."
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Bob Kelly

February 16, 2026

5  out of  5
rating by Bob Kelly
"When I needed insurance in a big time way Austin Harrelson and his team of people stepped up and made it happen for us with Home auto and boaters insurance. Thank you State Farm!!"
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Alease Johnson

December 3, 2025

5  out of  5
rating by Alease Johnson
"The "staff" is the nucleus of good business and this group has definitely hit the highest mark! Ms. Sharon and Mr. Chris are kind, knowledgeable, and go beyond the call of just duty. Choose State Farm!"
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23maxrash

November 7, 2025

5  out of  5
rating by 23maxrash
"I have been with this State Farm branch for a few years now and have always had a great experience! Jennifer Lansdell (agent I have worked with) has always gone above and beyond to help me. I needed to change cards on my account and she even made herself available after hours to help me resolve the issue. I definitely recommend her for your insurance needs!"
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richard Umfress

November 6, 2025

5  out of  5
rating by richard Umfress
"Chris Mcnatt it was very easy and simple to get put on at State Farm really recommend going there to get insurance"
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Diane Carruthers

October 31, 2025

5  out of  5
rating by Diane Carruthers
"So very helpful and very reasonable rates. Thanks State Farm."
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judy fraser

October 30, 2025

5  out of  5
rating by judy fraser
"My agent Christopher McNatt was fantastic. Very informative, courteous, and very professional."
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Jerri Pannell

October 28, 2025

5  out of  5
rating by Jerri Pannell
"The rates cannot be beat! We have had a great experience with our agent and all staff. We have all vehicles and home insurance with State Farm."
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Daniel Gillen

October 13, 2025

5  out of  5
rating by Daniel Gillen
"Chris and Sharon helped me file my claim on my truck and it went very smooth I’ve been with State Farm for a long time
Go by and see this team Austin is a great guy let them help you"
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Dexter Foster

October 10, 2025

5  out of  5
rating by Dexter Foster
"Our Family has been a long-time client of State Farm, and we appreciate the service it has provided for our Auto, Home, and Life Insurance needs over the years. The Staff have always been friendly and professional. And whenever the need arose, they provided timely and quality services to our satisfaction."
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Jennifer Wms

October 8, 2025

5  out of  5
rating by Jennifer Wms
"The customer service is great. Very very friendly. Go out of there way to help you with your insurance claims. Walk you through everything. I just love them. I wouldn't choose anyone else...."
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A Decker

October 1, 2025

5  out of  5
rating by A Decker
"Sharon from state farm was so helpful friendly, polite and professional. I was having trouble setting up the app. She walked me thru it made sure my policy was up to date everything was perfect. They treat you like family. I love them , never go anywhere else!!!!"
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Carla Rea

September 24, 2025

5  out of  5
rating by Carla Rea
"Always super helpful and friendly! Everyone has a sincere desire to connect and assist with any issues! I have been a policyholder for many years! A+ service!"
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Sandra Leeton

September 23, 2025

5  out of  5
rating by Sandra Leeton
"Easiest quote I have even received. We saved quite a bit of money by switching to Austin. Chris McNatt made this transition a breeze. Highly recommend. They definitely have you and your family covered with all your insurance needs. Glad to know that one thing in life is easy. Switching to Austin with Chris McNatts help was a blessing."
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David Fowler

September 23, 2025

5  out of  5
rating by David Fowler
"Sharon was very thorough and helpful and polite. I would definitely recommend their office."
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Mary Nash

September 23, 2025

5  out of  5
rating by Mary Nash
"Thank You Mrs Shannon and Tim for your service I appreciate your help with the things yall do. Mary BETTS"