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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Carla Rea

September 24, 2025

5  out of  5
rating by Carla Rea
"Always super helpful and friendly! Everyone has a sincere desire to connect and assist with any issues! I have been a policyholder for many years! A+ service!"
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Sandra Leeton

September 23, 2025

5  out of  5
rating by Sandra Leeton
"Easiest quote I have even received. We saved quite a bit of money by switching to Austin. Chris McNatt made this transition a breeze. Highly recommend. They definitely have you and your family covered with all your insurance needs. Glad to know that one thing in life is easy. Switching to Austin with Chris McNatts help was a blessing."
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David Fowler

September 23, 2025

5  out of  5
rating by David Fowler
"Sharon was very thorough and helpful and polite. I would definitely recommend their office."
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Mary Nash

September 23, 2025

5  out of  5
rating by Mary Nash
"Thank You Mrs Shannon and Tim for your service I appreciate your help with the things yall do. Mary BETTS"
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Debbie Cowart

September 22, 2025

5  out of  5
rating by Debbie Cowart
"I have always been treated kindly and had all my questions answered."
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Sue Pettit

September 19, 2025

5  out of  5
rating by Sue Pettit
"Very helpful and prompt to answer my questions. Saved me money on my car and truck insurance too!"
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judy fraser

September 10, 2025

5  out of  5
rating by judy fraser
"My agent Christopher McNatt was fantastic. Very informative, courteous, and very professional."
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Ryan H.

September 8, 2025

5  out of  5
rating by Ryan H.
"Chris Mcnatt was awesome to work with! Saved us a considerable amount of money per month, for both home and auto, and for better coverage. I highly recommend."
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nathan turner

September 3, 2025

5  out of  5
rating by nathan turner
"Chris McNatt did great job getting our insurance changed. Did it all in one day. Very responsive and saved me over $300 a month"
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Carrie Umfress

August 27, 2025

5  out of  5
rating by Carrie Umfress
"Chris are agent is the best. ⭐️⭐️⭐️⭐️⭐️ I can’t say enough good things about Him! From the very first call, he went above and beyond to make sure I fully understood my options and got the coverage that fit my needs and budget. He was patient, knowledgeable, and always quick to answer my questions—no matter how big or small. What really stood out was how much he genuinely cared. He didn’t just try to “sell me insurance,”Chris took the time to explain everything and make sure I felt confident in my choices. It’s such a relief knowing I have someone trustworthy in my corner who’s looking out for me and my family’s best interests. He also hand delivered me all of my final paperwork and made sure he thanked me for choosing him… Chris earned my business for life! If you’re looking for an insurance agent who is professional, dependable, and truly puts clients first, I highly recommend giving Chris a call!"
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Thomas Lynch

August 13, 2025

5  out of  5
rating by Thomas Lynch
"Austin is a customer service ace. I switched from another agency to Austin despite his office being in a different town. I am very pleased I did."
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Barbara Sisk

August 13, 2025

5  out of  5
rating by Barbara Sisk
"Spoke with Micki regarding a new policy she was very helpful, kind and courteous with my needs."
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Colton Haynes

August 12, 2025

5  out of  5
rating by Colton Haynes
"Friendly and great service!"
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Rachel Flowers

August 12, 2025

5  out of  5
rating by Rachel Flowers
"Chris McNatt was very helpful when switching and updating my policy to make sure I was covered completely incase of an accident in my car, my boat, and if something happening to my home."
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Kristy Conger

August 8, 2025

5  out of  5
rating by Kristy Conger
"As a third generation Farm Bureau member, I had never shopped around and compared prices on auto or homeowner policies. After purchasing a new vehicle, my auto insurance increased approximately $1,000 a year, and that was with no accidents or tickets for the past 18+ years. That prompted me to consider other options. Chris McNatt at State Farm was super helpful as I was doing research and promptly responded to all of my questions. I ended up receiving better coverage on my auto and homeowner policies with State Farm and saved over $1,200 a year. Plus, the customer service has been excellent!"
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Lauren Bledsoe

July 29, 2025

5  out of  5
rating by Lauren Bledsoe
"Always so helpful"
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Miguel Sesin

July 29, 2025

5  out of  5
rating by Miguel Sesin
"Chris M. Is an excellent agent. Austin is blessed to have him."
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Michael Thorn

July 17, 2025

5  out of  5
rating by Michael Thorn
"Christopher McNatt is the best insurance agent I’ve ever had. He’s currently saving me over $500 a month on insurance. Which to me is absolutely crazy! He is very informative, knowledgeable, and refuses to say “I don’t know” to any question. If he doesn’t know the answer (which is not often) he will always get you an answer and get it fast. 15/10 would recommend him and this company. I’ve never felt more like a valued customer."
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Geoffrey Lynch

July 10, 2025

5  out of  5
rating by Geoffrey Lynch
"Austin Harrelson State Farm has extremely professional people working there. As soon as I walked in, I was greeted and taken care of by an agent immediately. I would highly recommend them to anyone for their insurance needs!"
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Marty Harrelson

July 10, 2025

5  out of  5
rating by Marty Harrelson
"Austin works hard to get you the best insurance deals available! Come see him for all of your insurance needs."
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Adam Smith

July 10, 2025

5  out of  5
rating by Adam Smith
"I can't say enough good things about Austin Harrelson at State Farm. From the moment I reached out, he made the entire insurance process seamless and stress-free. Austin took the time to listen to my needs and explained all the different options available to me, ensuring I had the right coverage without overpaying. His attention to detail and personalized service truly set him apart. He was always quick to respond to my questions and went above and beyond to make sure I understood everything. It's rare to find an insurance agent who genuinely cares about your best interest, and Austin is definitely one of them. I’ve worked with other agents before, but Austin's level of professionalism and dedication has completely won me over. If you’re looking for a reliable, knowledgeable, and friendly agent, I highly recommend giving Austin Harrelson at State Farm a call. You won’t be disappointed!"
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Baxter Geddie

June 23, 2025

5  out of  5
rating by Baxter Geddie
"When my prior carrier cancelled by policy unexpectedly, Austin quickly stepped in to help out. Not only did I get the replacement coverage I needed, he got me better rates than I had before. Thanks for the great help, Austin!"
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Claire Goodson

June 15, 2025

5  out of  5
rating by Claire Goodson
"Austin is the most helpful agent we have ever had. He was able to help us get the exact coverage we needed at the best rates. He answered all of our questions and walked us through each step. We could not have asked for a better experience!"
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Hayden King

June 15, 2025

5  out of  5
rating by Hayden King
"When you hear someone say “I know a guy” this is the guy. Austin was able to save me money on my auto and life insurance. A true pro."
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Haley Walker

June 15, 2025

5  out of  5
rating by Haley Walker
"Pleased with his hard work! 10/10 recommend"